KJGroup Bios

Stephan Riley
Senior Trainer/Facilitator

Stephan Riley is a Senior Trainer/Facilitator with KJ Group, LLC. As Senior Trainer/ Facilitator, Stephan brings over 20 years experience in all aspects of customer service and employee relations.

Stephan’s expertise includes advising, consulting and coaching management on performance, activating culture change, and promoting employee development and engagement. He has overseen the customer service training of over three thousand employees throughout his professional career.

Stephan’s professional passion is to help organizations perform in changing environments while simultaneously establishing long-term relationships with customers. His focus is on client needs and organizational results; this means he concentrates on the best way to provide optimum customer service while continuously endorsing an organization’s mission and corporate objectives.

Stephan’s customized Management Training includes:

KJGroup also maintains a network of partners that complement the work that we provide to our clients.